---
title: "Managing a Chain"
description: "Manage multiple properties? Learn how to group your listings into a Chain, update your Head Office details, and navigate between lodges."
url: https://helpcenter.safarioffice.com/en/articles/23-managing-a-chain
collection: "My Account & Listings"
updated: 2026-09-25
language: en
---

# Managing a Chain

Manage multiple properties? Learn how to group your listings into a Chain, update your Head Office details, and navigate between lodges.

If you manage multiple lodges, camps, or hotels, you can group them into a **Chain**. This feature allows you to organize your portfolio and manage your Head Office details from a single dashboard.

## **How to create or join a Chain**

You define a property as part of a chain when you first request the listing.

1.  Follow the steps for [**Requesting a new listing**.](https://helpcenter.safarioffice.com/en/articles/14-requesting-a-new-listing.md)
    
2.  In the request form, look for the **Part of Chain** section.
    
3.  Select **Yes, accommodation is part of chain**.
    
4.  Enter the **Chain Name**.  
    ◦ _New Chain:_ If you are the first property, this will create the new chain group.  
    ◦ _Existing Chain:_ If the chain exists, this property will be linked to it.
    

> **Warning:** If you have existing **Individual Listings** that you want to merge into a **Chain**, please contact support. We can group them for you so you don't lose any data.

## **Updating Chain Information (Head Office)**

Chains have a dedicated profile for their **Head Office**. This information is separate from the individual lodges.

1.  **Sign in** to your **User Account**.
    
2.  Click **Chain Information** in the top navigation bar (next to Listings Overview).
    
3.  Click the **Edit** button in the top right corner.
    
4.  Fill in the details for your Head Office:  
    ◦ **Physical & Postal Address:** The location of your management office.  
    ◦ **Contact Information:** Main telephone lines and general email (e.g., reservations@group.com).  
    ◦ **Contact Person:** The primary manager for the chain.
    
5.  Click **Save**.
    

## **Navigating your properties**

When you manage a chain, your **Listings Overview** page is organized to help you multitask.

-   **Chain Group:** Your properties are listed under the chain header.
    
-   **Access:** Click on any **Accommodation Name** to open the dashboard for that specific lodge.
    
-   **Return:** Click **Listings Overview** in the top bar at any time to return to the main list.
    

### Related Articles

[

Requesting a new listing

Learn how to register a new property under your User Account. This guide covers the steps to create a new Accommodation Listing for a lodge or hotel that is not yet on the platform.

](https://helpcenter.safarioffice.com/en/articles/14-requesting-a-new-listing.md)[

Adding a listing to your account

Learn how to connect your User Account to a property that is already listed on the Accommodation Platform. This guide explains how to search for an existing Accommodation Listing and request access to manage it.

](https://helpcenter.safarioffice.com/en/articles/15-adding-a-listing-to-your-account.md)