company logo

Help center

Go to SafariOffice for Accommodations
FAQWebsiteSign InCreate An Account
All collectionsMedia & DocumentsAdding a document and categories

Adding a document and categories

Learn how to add resources to your profile. Assign files to standard categories, understand "non-public" rate sheets, and use the Text or URL options to generate PDFs or link to hosted documents.

Keeping your resources organized helps Tour Operators and Agents find exactly what they need quickly. By adding documents and assigning them to specific categories, you ensure partners always have your latest rates, menus, or Terms & Conditions ready to reference or include in their quotes.

Understanding Document Categories

When you upload or create a document, you must assign it to one of the following system categories:

  • Menu (Food & Drinks): Menus that partners can share with clients.

  • Terms and Conditions: Your official booking policies.

  • Privacy Policy: Your data and privacy guidelines.

  • Rack Rates (non-public): Your official public pricing. Note: "Non-public" means this document is only visible to Tour Operators and Agents for reference, and will not be displayed to the end-traveler.

  • STO Rates (non-public): Your specific contracted or net rates. This is also strictly visible only to your B2B partners.

How to add a new document

  1. Sign in to your User Account and access your listing.

  2. Click the Documents tab in the top navigation bar.

  3. Click the + Add New Document button.

  4. Select your preferred format (PDF, Text, or URL).

Using the Text option

If you do not have a pre-formatted file, you can create one directly in the platform. When you select the Text option, SafariOffice will automatically create a PDF document from your input, which partners can seamlessly add to quotes.

  1. Select Text from the format options.

  2. Enter a clear Document Title.

  3. Select the appropriate Category (e.g., Terms and Conditions) so partners know what the file contains.

  4. Paste or type your content into the Custom Text field.

  5. Click Save to generate and publish the document.

Using the URL option

If you host your documents online (such as on your own website or a cloud drive), you can simply provide a link instead of uploading a file.

  1. Select URL from the format options.

  2. Enter a clear Document Title.

  3. Select the appropriate Category (e.g., Menu (Food & Drinks)).

  4. Paste the web link into the URL field.

  5. Click Save to publish the document link to your profile.

info icon
Always ensure your rate sheets reflect your current seasons and pricing. Because Rack Rates and STO Rates are marked as non-public, you can safely upload them knowing only your registered B2B partners will see them.

Related Articles

How to use the documents section

An overview of the Documents section. Learn how to share essential files (like rate sheets and brochures) with partners using PDF, Text, or URL formats.

Did this answer your question?
😞
😐
😁